We’re here to help! Whether you have a question about your order, need assistance with a return, or just want to learn more about Silhouvé, feel free to reach out to us.

Customer Support

Email: help@silhouve.com
Our support team aims to respond within 24-48 business hours.

Business Address

Silhouvé (Hypeready LLC)
255 9th Avenue, Suite 411
Oakland, California 94606
United States

Returns & Exchanges

To initiate a return, please visit our Return Portal.

Important:

• You must have a registered account and have made your purchase while logged in to access the Return Portal.
• If you checked out as a guest, please contact us at help@silhouvé.com for return assistance.

Frequently Asked Questions

For quick answers, check out our FAQ page for details on shipping, returns, and more.

Need further assistance? We’re happy to help—reach out anytime!